Turvo Academy: Accounting Curriculum

Initially, Turvo's only offering for customer accounting teams during onboarding were articles in the Help Center. After soliciting customer feedback, it was determined that an Accounting course was needed to improve our customers' onboarding experience and prevent user error in accounting tasks in Turvo. I met with our Accounting and Settlement SMEs to determine best practices and develop a curriculum for onboarding accounting users. The final version of the curriculum included courses for Accounts Receivable, Accounts Payable, Admin Functions, and Settlement Reports. In addition, I created a certification and badging program for this curriculum to promote learner engagement.